Wordlwide delivery with Fedex, DHL, EMS


Free Worldwide Delivery for orders over 350€


Delivery Time


• EU countries with Fedex, DHL delivery time 2-4 business days.

• USA and Canada with Fedex delivery time 2-4 business days

• Worldwide with Fedex, DHL, EMS delivery time 4-8 business days.


Delivery Costs

European Union - 10 euros

United States and Canada  - 15 euros

Worldwide Extra EU countries  - 19.00 euros


The orders will be shipped within 24 hours after the payment from Monday to Friday.

Your purchase is completely safe and free of risks. In case of lost or stolen of the package you will get a full refund.

Once your order has been dispatched, you will receive an email containing a tracking number.

When customs clearance procedures are required, it can cause delays beyond our original delivery time and you should contact your local customs office for necessary information. Orders that are shipped to Extra EU countries may be subject to import taxes, customs duties and fees depend on the destination country. These fees can vary widely from country to country. We invite you to verify your local import policy before ordering.

Import duties, taxes, and charges are not included in the item price or shipping cost.

All the shipments are traceable and insured.



You can return or exchange any item within 7 business days of the delivery date. All our product are 100 % authentic and covered by official manufacturer warranty.

If you are not satisfied with your purchase, you can return or change your item. Return Authorization Number should be requested within 7 days after the receipt of your order.

Shipping and customs taxes are the buyer’s responsibility, when we get back your item, return customs duties charges and shipping charge will be deducted from the refund amount!

The item is your responsibility until it reaches us. The Item must be in its original purchase condition, unused, without scratches, including its original product tag, dust bag and security tag. Returns that are damaged, soiled or used may not be accepted and may be send back to the customer.

If you receive a damaged or defective item, contact our Customer Service within 48 hours from delivery. Please provide your order and tracking number. We highly advise customers not to accept parcels that show any signs of damage. Signing for these items will void your right to return or exchange the items.

We will issue a refund, excluding original delivery and customs taxes charges, on receipt of the item within 5 days.



Please note, customers are responsible for shipment costs for returns and exchanges. To ship an item back please:

Pack your item and put invoice into a box.

Ship your return using your carrier of choice to:

Negozio DIVA

via Pergolesi, 1

20124, Milan


tel. +39 3203517202


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